Privacy Policy

• Contact details — such as your name, email address, and WhatsApp number when you order or request support.
• Order information — the plan you purchased, its duration, and the status of your subscription.
• Technical data — basic log information such as IP address and device/browser type, used to operate and secure the Service.

Payments are handled through third-party providers or messaging channels; we do not store your full card details on our servers.

• to provide, activate, and renew your subscription;
• to deliver your streaming credentials and support;
• to secure the Service and prevent abuse; and
• to comply with legal obligations.

We do not sell your personal information. We share it only with service providers that help us operate (for example payment or messaging providers), or where required by law.

We use a small number of cookies and similar technologies that are necessary for the website to function (for example to remember your language and light/dark theme preference). You can control cookies through your browser settings.

We keep your information for as long as your subscription is active and as needed for legitimate business or legal purposes, after which it is deleted or anonymized.

We use reasonable technical and organizational measures—including encryption in transit (HTTPS) and access controls—to protect your information. No method of transmission is completely secure, however.

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

For privacy questions, email support@boxtvstream.com or message us on WhatsApp at +1 782 623 6243.